24/7 Emergency Sewage Cleanup
24/7 Emergency Sewage Cleanup
When sewage disasters strike Staten Island properties, families and businesses need more than just cleanup—they need a trusted partner who understands the borough’s unique challenges, responds with urgency, and restores properties with professionalism and care. That’s the ClearDrain promise.
Since 2010, we’ve been Staten Island’s go-to emergency sewage cleanup specialists, serving every neighborhood from the historic streets of St. George to the coastal communities of Great Kills. Our certified technicians live and work in Staten Island, giving us intimate knowledge of local infrastructure challenges, from aging North Shore sewer systems to storm-prone East Shore properties.
Urgency When It Matters Most
Sewage emergencies worsen by the hour. We maintain 24/7 availability with strategically positioned teams to reach any Staten Island property in under 90 minutes, because we know every minute counts when protecting your health and property.
Staten Island Knowledge
Certified & Trained
Every ClearDrain technician maintains current IICRC Water Restoration Technician (WRT) and Applied Structural Drying (ASD) certifications. We invest in ongoing training, advanced equipment, and industry best practices to ensure superior results on every project.
Treating You Like Family
What sets ClearDrain apart isn’t just our technical expertise—it’s our deep commitment to the Staten Island community and our understanding of what makes this borough unique.
Local Roots Run Deep
Unlike national franchises or Manhattan companies servicing Staten Island as an afterthought, we were founded here, our team lives here, and we exclusively serve this borough. Staten Island isn't just our service area—it's our home.
Our local commitment:
Borough-Specific Solutions
Our experience with Staten Island's unique challenges means faster diagnosis, more effective solutions, and better outcomes than companies without local expertise.
Our specialized knowledge:
Always Ready, Always Available
When we say 24/7, we mean it. Our dispatch center is staffed around the clock by real people (never voicemail), and technicians are on-call every night, weekend, and holiday—including Christmas and New Year's.
Our emergency readiness:
Industry-Leading Tools
We invest heavily in state-of-the-art equipment because effective sewage cleanup requires professional-grade technology that standard plumbers and general contractors don't possess.
Our equipment includes:
Claims Process Simplified
Navigating insurance claims during emergencies is overwhelming. Our team handles the complexities so you can focus on recovery.
Our specialized knowledge:
English & Spanish Services
With Staten Island's diverse community, clear communication during emergencies is critical. Our bilingual team ensures everyone receives the same excellent service and understanding.
Our language services:
Behind every successful sewage cleanup is a team of dedicated professionals who bring expertise, compassion, and commitment to every emergency. Here are the people who make ClearDrain Staten Island’s most trusted sewage cleanup company.
Founder & CEO
IICRC Certified Water Restoration Technician
25+ Years Emergency Restoration Experience
"Every property we restore represents a Staten Island family or business getting their life back. That's what drives us every day."
Operations Manager
IICRC WRT & ASD Certified
15+ Years Restoration Management
Sarah oversees all ClearDrain operations, ensuring every emergency response meets our exacting standards for safety, quality, and customer care. With a background in environmental health and certifications in water damage restoration, Sarah brings technical expertise and organizational excellence to every project.
A Staten Island resident since 2005, Sarah developed ClearDrain’s historic home preservation protocols after managing the restoration of her own Victorian home in St. George.
Lead Field Technician
IICRC WRT/ASD Certified
20+ Years Field Experience
Carlos leads our emergency response team, bringing two decades of hands-on experience to every sewage cleanup. Known for his calm demeanor during crises and meticulous attention to detail, Carlos has personally overseen more than 2,000 sewage remediation projects across Staten Island.
A Great Kills resident and father of three, Carlos understands the urgency of protecting family homes from sewage damage.
Customer Care Coordinator
Bilingual Support Specialist
Insurance Claims Expert
Jennifer manages customer communications, insurance coordination, and post-project follow-up. Her expertise in navigating insurance claims and her compassionate approach to customer service ensure families feel supported throughout the restoration process.
Fluent in English and Spanish, Jennifer ensures all Staten Island residents receive clear communication and excellent service regardless of language preference.
Every ClearDrain technician maintains current IICRC certifications and participates in quarterly training on the latest sewage cleanup techniques, safety protocols, and equipment operation.
Our team follows strict safety protocols on every project, including full PPE requirements, air quality monitoring, and proper biohazard disposal procedures to protect both technicians and property occupants.
ClearDrain team members volunteer with local organizations, participate in community emergency preparedness initiatives, and support Staten Island families beyond just our restoration services.
ClearDrain provides emergency sewage cleanup services to every Staten Island neighborhood, from the historic North Shore to the coastal South Shore and everywhere in between.
Our Promise: No matter where you are in Staten Island, we target response times under 90 minutes for emergency calls, with many neighborhoods receiving service in 60 minutes or less.
45-60 min average
50-70 min average
60-80 min average
70-90 min average
Our centrally located Mid-Island facility provides optimal access to all Staten Island neighborhoods, and our team's intimate knowledge of local roads, traffic patterns, and neighborhood layouts ensures the fastest possible response.
Institute of Inspection Cleaning and Restoration Certification
Professional Memberships & Ratings
Local Awards & Honors
Community Workshops
We host free quarterly workshops on sewage backup prevention, emergency preparedness, and home maintenance for Staten Island residents, partnering with local community centers and civic organizations.
Educational outreach includes:
Supporting Staten Island Kids
ClearDrain sponsors multiple Staten Island youth sports teams and recreational programs, helping ensure local children have access to safe, positive activities.
Our sponsorships:
Local Business Network
We prioritize partnerships with other Staten Island small businesses for equipment, supplies, and subcontracting, keeping resources circulating within the local economy.
Local partnerships:
Your Trusted Emergency Restoration Partner
[Street Address]
Staten Island, NY [ZIP Code]
24/7 Emergency Hotline
Live answer - no voicemail, ever
(718) XXX-XXXX
Monday-Sunday, 8:00 AM - 8:00 PM
(718) XXX-XXXX
Complete Staten Island Coverage:
• North Shore Communities
• Mid-Island Neighborhoods
• East Shore & Coastal Areas
• South Shore Districts
All Staten Island ZIP Codes: 10301-10314
Emergency Services:
24 hours a day, 7 days a week, 365 days a year
Office Hours:
Monday-Friday 8:00 AM - 6:00 PM
Saturday-Sunday 9:00 AM - 5:00 PM
Phone Support:
24/7/365 live answer
Conveniently located in Mid-Island with easy access to all major Staten Island thoroughfares including the Staten Island Expressway, Hylan Boulevard, and Richmond Avenue. Detailed directions provided upon request.
When sewage emergencies strike your Staten Island property, you need more than a cleanup company—you need a trusted neighbor who understands your home, your community, and your challenges.
ClearDrain is that neighbor. We’re here 24/7, ready to respond with the expertise, equipment, and compassion your family or business deserves.
